Getting the Chic Back Part 2

  In part 2 of our interview with Alitalia Customer Care Head we learned the airline’s definitions of hospitality and customer care. Do you think people are tiring of being treated like non-customers on airlines? Alitalia is transforming its guest travel experience embodying a concept of Italian hospitality, thanks to a combination of new service… Continue reading Getting the Chic Back Part 2

Getting the Chic Back

Foto Piero Cruciatti / LaPresse 19-05-2016 Milano, Italia Commerciale Alitalia Day a Milano Nella foto: Barbara d’Urso 19-05-2016 Milano, Italy Commercial Alitalia Day in Milan In the Photo: Alitalia Day in Milan

Part 1 of the Black and Paper Feature The Glamorous spirit of Italy is being recaptured by Alitalia.   The flagship carriers renaissance begins with  the style and chic looks of new crew uniforms. Why the new uniforms after so many years? Renovating a company must include the renewal of its image. And what is more… Continue reading Getting the Chic Back